US-China Strong Career Connections Newsletter – June 2017

Internships

Freeman Chair in China Studies (Politics and Security), CSIS – Washington, DC

Position: Research Intern – Freeman Chair in China Studies (Politics and Security)

 Job Description

The Center for Strategic and International Studies (CSIS) is a Washington-based non-profit, bipartisan public policy organization established in 1962 to provide strategic insights and practical policy solutions to decision makers concerned with global security and prosperity.

Job Summary:

The Freeman Chair in China Studies at the Center for Strategic & International Studies (CSIS) is seeking a part-time, paid intern for Autumn 2017 (September 18-December 22, 2017) who can provide support for research related to Chinese security and politics. The Freeman Chair in China Studies is dedicated to delivering informed public policy debate, expert briefings, and strategic policy recommendations on greater China and East Asia. Key research areas include U.S.-China relations, cross-Strait relations, Chinese domestic politics, and Chinese foreign policy. Because of the fast-paced work environment, interns should be motivated self-starters that are able to engage in a wide variety of analytic and logistical tasks.

· Assisting in research, analysis, and writing for articles, event summaries, and other such projects as dictated by program needs

· Assisting in spot and background research

· Monitoring events in Chinese domestic and international policy, and reporting daily

· Providing logistical and administrative support for ongoing programs and projects

· Assisting in event planning and staffing

· Curating Freeman Chair social media platform

· Assisting with any special tasks, presentations, projects, reports

Business and Research Internship

Location: Onsite, Headquarter at Herndon VA Office

Duration: 3-5 days/Week, 3-6 Months

China Telecom Americas (中国电信美洲公司www.ctamericas.comwww.ctexcel.us) is seeking a responsible and detail-oriented Business and Research Internship to join our team.  The intern will be responsible for day-to-day research, international business support activities of our Executive team.

China Telecom Americas launched telecom service in the Year of 2000 and has since then expanded across the country. If you have interest in China, or want to gain experience in a multicultural corporate environment, we are looking for you! In addition to earning great resume-building experience, this internship will have the opportunity to work with a local multinational company, create dynamic research and business experiences and ultimately earn great incentives.

Major Tasks and Responsibilities

· Assist in website design, email marketing, market research, and social media management

·Assist in supporting online and offline events and activities

· Responsible for researching and developing potential business partners in US and in China

· Use excel sheet to conduct general data editing and analyzing

·  Implement other initiatives put forth by the executive team

Essential Skills and Qualifications

· Detail-oriented, responsible, and reliable for work output

·Excellent communication skills both internally and externally

·Student organization working experience or previous internship experience preferred

·Sophomore and up preferred, recent graduates will also be considered.

·Interest of multicultural environment preferred, working onsite preferred

·A minimum GPA 3.0 required

 Educational Requirements

Bachelor’s or Master Degree in international relations, international business, linguistics, business administration, marketing, economics, public relation, telecom, and other related majors.

 About Us:

China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd. (NYSE: CHA), is an international telecom provider for Data, IP and Voice Wholesale services to multinational companies, organizations and international carriers requiring China domestic services and International access to China & Asia Pacific.
With headquarters in Herndon, Virginia, and offices in Chicago, Los Angeles, New York, San Jose, and subsidiaries in Toronto, Canada, Brazil, and Ecuador. China Telecom Americas continues to expand its strength and reach.
China Telecom Americas provides locally-based, one-stop-shop, turn-key solutions for everything from China domestic and international data circuits to IDC services, network management, equipment management, system integration, and much more.
For additional information on China Telecom Americas, please visit www.ctamericas.com or www.ctexcel.us.

If you are interested, or have qualified referrals, please send resume to mobile@ctamericas.com.

China Telecom Americas is an Equal Opportunity Employer and E-Verify Participant

Full-Time Positions

Yale-China Hong Kong Director, Yale-China Association – Hong Kong, China

About the Yale-China Association:

The Yale‐China Association inspires Chinese and American people to learn and serve together. Founded in 1901 by graduates of Yale University, we foster long‐term relationships that improve education, health, and cultural understanding in China and the United States. The Yale‐China Association is a non‐ profit organization registered in New Haven, CT and Hong Kong. Though closely affiliated with Yale University, Yale‐China is separately incorporated and administered.

Position Description:

The Hong Kong Director serves as Yale‐China’s senior representative at New Asia College, The Chinese University of Hong Kong (CUHK), and in Hong Kong more broadly.  The Director resides on the campus of CUHK, participates in New Asia College and CUHK life, including teaching, ceremonial and administrative duties, engages in Yale‐China activities, especially its education and fellows programs, and oversees the Yale‐China Hong Kong Office.  The HK Director reports to the Director of Education on matters related to education programs, and more broadly to the Executive Director on other matters.

Hong Kong Director Responsibilities:

• Serve as the Yale‐China Association’s senior representative at New Asia College and in Hong Kong.  This role involves liaison and communication with New Asia College and The Chinese University of Hong Kong as well as service on designated New Asia College committees and attendance at college‐wide functions;

• Provide teaching and site support to the Yale‐China Association’s prestigious and long‐standing Yale‐China Fellowship Program, including leading the annual August training and orientation of the Fellows in Hong Kong, visiting the Fellows’ sites in Changsha, Hong Kong, Zhuhai, Wuhan, and Xiuning throughout the academic year to provide support and additional teacher training, implementing the annual November and Spring conferences, and coordinating with and reporting to the Director of Education in New Haven;

• Teach at least one course per year at New Asia College/the Chinese University of Hong Kong and seek ways to engage in academic life at the College;

• Represent Yale‐China when Yale‐China program participants are visiting Hong Kong, notably the Yale University‐New Asia College (YUNA) Exchange Program;

• Support Yale‐China’s development, arts, and networking initiatives in Hong Kong.

Education and Training:

A Ph.D. or equivalent terminal degree with experience in international educational exchange required.

Skills and Abilities:

· University‐level teaching experience;

· Deep interest in and past engagement with U.S.‐China exchange and cooperation;

· Demonstrated experience leading and managing programs;

· Ability to thrive in a cross‐cultural environment;

· Knowledge of non‐profit organizations and experience in Hong Kong and China preferred;

· Chinese language proficiency required;

· 15% travel to mainland and North America required.

Salary commensurate with experience. Hong Kong based benefits include: housing in a spacious on- campus apartment, automobile, separate office on the CUHK campus, and health and dental insurance are provided. 
Please send a cover letter and resume to Jonathan Green, Director of Finance and Operations, at jonathan.green@yale.edu. Final candidacy is conditioned upon successfully passing a complete background and reference check.

Program Officer, Yale-China Association – New Haven, Connecticut

 About the Yale‐China Association:

The Yale‐China Association inspires Chinese and American people to learn and serve together. Founded in 1901 by graduates of Yale University, we foster long‐term relationships that improve education, health, and cultural understanding in China and the United States. The Yale‐China Association is a non‐profit organization registered in New Haven, CT and Hong Kong. Though closely affiliated with Yale University, Yale‐China is separately incorporated and administered.

Position Description:

Reporting to the Director of Education and the Senior Program Officer, Arts, the Program Officer is based in New Haven with travel to China and Hong Kong.  The position supports the Education and Arts program fellowships and exchanges and is an excellent opportunity to learn the workings of a nonprofit organization.

Essential Duties:

1. Assist with all aspects of the Teaching Fellowship program, including recruitment and selection, orientation and training, and the fall and spring teaching conferences;

2. Assist with all aspects of the Arts Fellows Program in close cooperation with the Program Officer, Arts;

3. Travel to China as needed;

4. Proactively support the Chinese Teaching Fellowship by representing the Yale‐China Association at related meetings and supporting the fellows;

5. Support the administration and implement programming for other Education programs, including the exchange and internship programs.

6. Support the Director of Education and Senior Program Officer, Arts with financial materials and documentation for grants, contracts, and institutional program budgets related to the education program.

Education and Training:

Chinese language ability and strong familiarity with China preferred.  Fellowship, internship and/or related work experience and a bachelor’s degree required.

Skills and Abilities:

·Excellent organizational skills and ability to pay keen attention to details;

·Ability to handle multiple tasks, office procedures, demands and deadlines;

· Excellent computer skills with proficiency in MS Word, Access, Excel and PowerPoint;

· Outstanding written and verbal communication skills;

· Excellent judgment, professional demeanor; well-developed interpersonal skills and the ability to thrive in a cross-cultural environment;

·Ability to thrive in a cross-cultural environment;

· Strong attendance record; values punctuality and discretion; exhibits a positive nature and appreciation for excellent work output.

Salary commensurate with experience; Yale University benefits apply. Please send a cover letter and resume to Jonathan Green, Director of Finance and Operations, at jonathan.green@yale.edu.  Final candidacy is conditioned upon successfully passing a complete background and reference check.

Operations Manager, UnTour Food Tours – Beijing/Shanghai, China

WHO WE ARE

A top-rated walking culinary tour company. We cater to tourists and expats who want to know more about authentic local foods and neighborhoods. Over the last six and a half years, we’ve taken thousands of guests on eating adventures in China, with extremely positive feedback and many guests reporting back that it was the highlight of their time in China.

JOB DESCRIPTION

Having experienced all of our culinary offerings, including possibly training to pitch in as a food guide, you’ll handle day-to-day operations and business development. No two days are the same, and you’ll be handling a mix of online and face-to-face duties with customers, potential clients and our employees on the ground. This is a full time position, but you’ll have some leeway to hold a flexible schedule.

As Operations Manager, your admin duties will mostly consist of customer and guide relations via email & WeChat and the occasional phone call. The position can grow with the right candidate as business development duties will allow you to grow your duties and your salary to your full potential, with commissions offered.

REQUIREMENTS

You are a fully fluent English speaker that has lived in Shanghai or Beijing for at least 18 months with a passion for the local food scene and for delivering excellent customer service. The position is full time, but leaves flexibility for someone with other minimal outside commitments during the day. Mandarin language skills are required. Extensive training will be provided, but the ideal candidate will be a very organized, detail oriented, outgoing people-person, ideally with previous experience in hospitality and a knowledge and curiosity about the local food scene. Candidates should also be self-motivated problem solvers for prospecting and client development with plans to stay in China for the long term.

Please submit your application via this Google questionnaire:http://goo.gl/forms/NLFyk5HAnlbHtTu83, (VPN required), then email us your CV, cover letter and references to info@untourfoodtours.com.

GuideUnTour Food Tours Guides – Beijing/Shanghai, China

 Want to get paid to eat? A growing food tour company is looking for outgoing, passionate tour guides available on a part time/freelance basis in Beijing & Shanghai.

*Who we are: *

A top-rated walking culinary tour company. We cater to tourists and expats who want to know more about authentic local foods and neighborhoods. Over the last six and a half years, we’ve taken thousands of guests on eating adventures in China, with extremely positive feedback and many guests reporting back that it was the highlight of their time in China.

*What we do: *

Guided, informal, three hour walking tours showcasing the city’s tastiest, most authentic eats and more. We will never carry a flag, and only do small, intimate groups. Each tour has 4-6 tasting stops in local neighborhood food stalls and holes in the wall that are popular with locals but intimidating for some outsiders. Guides don’t have scripts to memorize; rather they should feel comfortable sharing their knowledge of the city (with plenty of training materials provided), Chinese culture, food & life in engaging, natural conversation.

*Who you are: *

A fluent English speaker with a flexible schedule (mornings and evenings is most desired) and an easy-going friendly personality. Must speak proficient Chinese, have an advanced food knowledge (a willingness to eat everything and enthusiasm about food is a must), and have lived in China for 18+ months (at least 12 of which were in Beijing). We need guides with availability from anywhere between 3 and 15 hours per week, to start. Additional European languages a plus, but only Mandarin Chinese and native (or near native) English are firm requirements.

Remuneration is competitive, and good guides often receive tips and bonuses in addition to their wages.

To apply, please send your resume to info@untourfoodtours.com, then fill out this Google form for the city you live in (Beijing –https://goo.gl/forms/93MVC2NhSZZKkZNE3) (Shanghai – https://goo.gl/forms/l0R8X7QRQb1DcMaL2) (VPN required) with further information.

Associate, Tishman Speyer – New York City

Tishman Speyer is one of the leading owners, developers, operators, and managers of first-class real estate in the world, having managed a portfolio of assets since its inception of over 123 million square feet across the United States, Europe, Latin America and Asia.

We are looking for an Associate to join our US ECM team focused on Chinese outbound investments.  This is a key position working on high-priority projects and initiatives that impact major business decisions and relationships with investors.  The responsibilities of this role include:

  1. Performing relevant research on Chinese outbound investments and real estate markets;
  2. Ensuring managers are apprised of the delivery status of client requests, completion date of marketing material development, and share relevant information and analysis across the department;
  3. Gathering transaction-level and market updates from regional asset managers, crafting them into cohesive and well-themed briefs for marketing materials or interim client updates;
  4. Overseeing and collaborating on the completion of RFPs, RFIs and regular information updates issued by consultants and institutional investors regarding potential real estate investments for fund investments and direct/joint-venture investments;
  5. Developing investor presentations and offering memoranda (PPMs, pitch books, teasers) based on a comprehensive understanding of Tishman Speyer, the objectives of a specific investment vehicle, and the nature of the target audience;
  6. Working with the China ECM team on pitch book translations;
  7. Investor tours.

What we are looking for:

Our people are our most valuable asset, so we invest heavily in finding and developing our future leaders.  We are looking for individuals who are passionate about Real Estate and able to contribute immediately.  We seek highly intelligent candidates with the following qualities:

  1. BA/ MBA or commensurate professional experience;
  2. 3-5 years working experience in US real estate investment industry;
  3. Fluent Mandarin/Business Mandarin, effective written and oral communication skills;
  4. Experience with financial modeling;
  5. Motivated self-starter and multi-tasker;
  6. Strong Attention to detail;
  7. Willing to work with different time zones;
  8. Strong research skills;
  9. Strong project management skills;
  10. Creative problem solving skills;
  11. Team oriented and collaborative;
  12. Mastery of all Microsoft office suites.

To apply, please go to the website: https://ts.wd5.myworkdayjobs.com/en-US/tishmanspeyer/job/US–NYC–Headquarters/Associate_R006285-1

 

Editorial Assistant (Asia Program-Carnegie China Insight Newsletter)

Part Time — 18 Hours per Week

The Carnegie Endowment for International Peace, a unique global network of policy research centers in Russia, China, Europe, the Middle East, India, and the United States, is seeking a part-time Editorial Assistant to work 18 hours per week in its Washington, DC-based Asia program.  This position will begin in the Fall.

This position will assist with the editing and production of its Chinese-language monthly newsletter,Carnegie China Insight. Unique in its nature, this newsletter has won widespread recognition of readers in U.S. and Chinese policy circles.  Duties will include coordinating translations of Carnegie English publications, proofing translations, editing Chinese summaries of English journal articles, conducting research on newsletter- or Asia Program-related outreach and development, assisting in events, and additional editorial tasks and other duties as needed.

Candidates must be fluent in Chinese and able to write in Chinese proficiently; fluent in English; and possess excellent analytical skills.  M.A. in International Affairs or Political Science preferred.  The ideal candidate will be able to commit to the position long-term.

To apply, please submit an application including your resume, your availability, and a one page Chinese writing sample on an international affairs topic via the Carnegie Endowment website.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected group.

You can apply here.

Customer Service Manager, Mobile Team

 Location: Herndon, VA/ Los Angeles/ San Jose

 Duration: Full-Time

We have an exciting new career opportunity for a Global Customer Service Manager in China Telecom Americas Mobile team.  This job requires demonstrated management and customer service experience. This team member will be responsible for overseeing the implementation and compliance of policies and procedures designed to promote high overall customer satisfaction and experience.

General Description:

The customer service manager will supervise CTA’s outsourced customer support hotline/helpdesk located in China, manage Tier II representatives (direct reports) based in the United States and China.  We seek a positive, customer-focused, proven leader with sales and service experience to ensure our engaged and supportive Customer Care team achieves exceptional one-to-one customer interactions. These interactions should be helpful, effective, and efficient and convert leads into enthusiastic customers. We are searching for someone who is both passionate about customer service, understands customers and team members, knows what it takes to create successful experiences for each, and has the leadership abilities to execute work globally.

Major Tasks & Responsibilities:

Functions of the role include:

·Manage domestic and international relationships

·Oversee the outsourced team of hotline/helpdesk customer service representatives; providing direction and escalation to the team lead

·Lead a small Tier II service team located in US and China

·Reporting and manage customer service requirements developed through communication with customers, surveys, and analyzing information and data collected

·Achieve and exceed customer service expectations by improving customer service quality through means of monitoring service metrics and evaluated results, and implementing changes as necessary

·Manage team initiatives by utilizing customer service information to recommend, prepare

·Work with Account Managers to identify early warning signals, upcoming renewals, and respond to service inquiries

·Proactive communication and notifications with customer stakeholders. Understand and articulate customer needs and requirements to follow-up with the respective Account Manager and product groups

· Work close with outside vendor partners and other resources for resolution of network issues related to voice, data and activation disputes

· Provide Customer Service Training to our team of junior staff at university campuses who are responsible for business development with Chinese students/customers.

Essential Skills, Qualification and Education Needed:

·Bachelor’s Degree or equivalent education; preferred concentration in Mobile, Telecom, or Internet

·Minimum 3 years of demonstrated experience leading and supervising a Customer Service team with customer care expectations; working in a hotline/helpdesk environment a plus

·Work experience in Telecom industry preferred; Mobile service is preferred

·MUST be bilingual in English and Mandarin Chinese at professional level for speaking and corresponding

·User knowledge of Social Media tools such as Facebook, WeChat, Weibo, Instragram

· Detail-oriented, self-motivated, customer-focused

·Excellent interpersonal and communications skills; verbally, written, face-to-face and over the phone with partners and co-workers

·Convey a sense of urgency and drives issues to closure.

·Demonstrates a passion for profession and the desire to improve the Overall Customer Experience

·Ability to work across multiple time zones

Qualified candidates should apply by sending a cover letter and resume to careers@ctamericas.com.

 About Us:

China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd. (NYSE: CHA), is an international telecom provider for Data, IP and Voice Wholesale services to multinational companies, organizations and international carriers requiring China domestic services and International access to China & Asia Pacific.

With headquarters in Herndon, Virginia, and offices in Chicago, Los Angeles, Dallas, New York, San Jose, and subsidiaries in Toronto, Canada, and Sao Paolo, Brazil, China Telecom Americas continues to expand its strength and reach.

China Telecom Americas provides locally-based, one-stop-shop, turn-key solutions for everything from China domestic and international data circuits to IDC services, network management, equipment management, system integration, and much more.

We offer competitive benefits including medical, dental, vision, life and disability insurances at no cost to employees; vacation, sick, and holiday leaves; a 401(k) Plan with a Company match, and continued professional training and certification opportunities.

For additional information on China Telecom Americas, please visit www.ctamericas.com.

China Telecom Americas is an Equal Opportunity Employer and E-Verify Participant

Accounting Intern

 Location: Herndon, VA Headquarters

 Status: Full-Time preferred

 Description Summary:

This positions will support the accounting team primarily with billing and filing. Interns will be exposed to working for a global company.  This position will be able to work across our multiple companies with opportunities to assist with payroll and other accounting areas and projects as needed.

 Major Tasks & Responsibilities:

·Assist Billing Accountant with customer invoices and reconciliations

·Analyze, research and resolve customer discrepancies

·Work with others within the accounting department to prepare accurate and timely monthly, quarterly and year end closings

·Assisting with month-end accruals

·Filing customer, employee and vendor related accounting documents

·Assist with payroll system and payroll related items as needed

·Other various accounting projects as needed

Essential Skills, Qualifications and Education Needed:

· Bachelor’s degree in Accounting, or progress towards degree

·Professional verbal and written communication skills

· Proficient in Microsoft applications including Word, Excel, Powerpoint and Outlook

·Knowledge of a corporate accounting software preferred

· Ability to efficiently handle multiple tasks simultaneously, while prioritizing efficiently

·Ability to be a self-starter, well organized, have extreme attention to detail

·Familiarity with telecommunications business a plus

·Be able to work independently as well as working well within a team

·Fluency in Mandarin Chinese a plus

About Us:

China Telecom Americas, a wholly-owned US-based subsidiary of China Telecom Corp. Ltd. (NYSE: CHA), is an international telecom provider for Data, IP and Voice Wholesale services to multinational companies, organizations and international carriers requiring China domestic services and International access to China & Asia Pacific.

With headquarters in Herndon, Virginia, and offices in Chicago, Los Angeles, Dallas, New York, San Jose, and subsidiaries in Canada, and Brazil. China Telecom Americas continues to expand its strength and reach.

China Telecom Americas provides locally-based, one-stop-shop, turn-key solutions for everything from China domestic and international data circuits to IDC services, network management, equipment management, system integration, and much more.
For additional information on China Telecom Americas, please visit www.ctamericas.com.

China Telecom Americas is an Equal Opportunity Employer and E-Verify Participant